Soft Skills or Hard Skills

 

What are Human Resources professionals most interested in when hiring? Soft skills or hard skills? We believe we are seeing a shift to a soft skills and behavioral based interview, hiring and training process.

 

Think about all those ex-employees that had a great resume (hard skills) that matched the job perfectly. Many of them did not work out and were, in many instances, a source of migraine headaches. They just did not "fit in” or “get it".  Why?

 

In so many cases, the hiring manager or H.R. person are under the gun to get the position filled as quickly as possible. Additionally, when the "boss" asks for the resume of the person to be hired, on paper they look awesome.

 

The reality is the soft skills, combined with the hard skills are what creates the potential for a great employee that will be with the organization for years to come.

 

According to Monster.com, these are the top 5 soft skills that H.R or hiring managers want to see:

 

1. Oral and written communication

2. Attention to detail

3. Customer service

4. Personal drive

5. Integrity

 

It is recommended that your hiring process should assess for both hard and soft skills.

 

Rick Maher

CEO

TurningPoint HCM

www.turningpointhcm.com 

Share on Facebook
Share on Twitter
Please reload

Featured Posts

Is Your Company at Risk?

June 26, 2019

1/8
Please reload

Recent Posts

January 19, 2020

December 11, 2019

November 27, 2019

November 21, 2019

November 13, 2019

Please reload

  • Facebook Basic Square
  • Twitter Basic Square
  • Google+ Basic Square

Turning Point Human Capital Management

Office: 631 213 2008

Location: 1980 NY-112, Suite 1, Coram, NY 11727

  • Facebook Social Icon
  • LinkedIn Social Icon
  • Twitter Social Icon
TP_Logo_Horiz.png

©2018 Turning Point H.C.M. Powered by Maher & Associates, LLC